FAQs and Resources

Frequently Asked Questions about SER Implementation

This page provides information about the Student Engagement Roster, specifically for instructors at the IU Bloomington campus. Faculty from other IU campuses should look for information from their specific campuses.

What is the Student Engagement Roster (SER)?
The Student Engagement Roster (SER) is a tool that allows faculty to communicate with students and provide early and frequent feedback to improve or deepen their learning in a course. Learn more about SER here.

Are the Canvas data in SER up-to-date?
Yes. There is a software tool that assures Canvas data are synchronized with SER. In the past, Canvas data were not completely up-to-date, sometimes being up to 48 hours old. 

Are early evaluations, which instructors are required to provide for a subset of students every semester, easy to perform in SER?
Yes. Progress reports have been created that filter on only the students for whom early evaluations are required.

Can instructors now upload all students and grades on their Canvas roster to the SER?
Generally speaking, Yes.  An “Upload from Canvas” feature was added in spring 2021 that will pull in all the Canvas grades for a course and populate the SER appropriately. However, an additional feature will need to be added in order to pull grades specifically for early evaluation progress report recipients. 

I need help with my SER.  Who should I contact for assistance?
Staff in the Office of the Registrar are available to assist with inquiries related to attendance verification or early evaluations.